What’s Wong?

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Pansy Wong was New Zealand’s first member of parliament of Asian descent and our first Asian Cabinet Minister. By all accounts she has been an effective and hard-working representative. Her early departure from the halls of government is an unnecessary loss and points to why there is such a dearth of talent amongst our legislators.

Whilst Pansy Wong was deciding her future over the weekend, Labour Party President Andrew Little was denouncing Labour MP George Hawkins as a “lightweight” after the retiring MP scuttled a bid to install a pro-union candidate in his safe Manurewa seat. Little is quite right however, Hawkins has contributed very little to the business of government of late. But perhaps Little should have kept this view to himself. No matter. What Hawkins lacked in intellectual capacity he made up for in much needed Labour votes, which is why he was kept on well past his use by date.

Wong resigned over the media clamour about her husband doing some business on a tax-payer subsidised trip abroad. Now she wants to retire so she and her husband can get on with their entrepreneurial endeavours out of the public eye. Who can blame her? But shouldn’t we be encouraging our MPs and Ministers to go out and represent the country? If they pull in some more business for New Zealand, how is this a bad thing? 

With the departure of Wong, Parliament will become less diverse and an even more unwelcoming place for high calibre individuals. Meanwhile, plonkers like George Hawkins will sit quietly on their bottoms waiting to collect fat retirement pensions. Somehow this doesn’t seem right.

StartupDigest Offers Event Buffet

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It has been a busy year, but I always manage to keep some time free for an important project close to my heart. It involves curating content for the New Zealand StartupDigest. The weekly publication provides a quick reference summary of all the best start-up, technology and innovation events across New Zealand.

StartupDigest was co-founded by Chris McCann who describes himself as an “entrepreneurial activist”. Based in the heart of Silicon Valley, Chris has managed to motivate around 50 writers, entrepreneurs and fellow activists from around the globe to contribute all of the event content that goes into the various digests each week. It’s a much needed (free) service that helps everybody to connect within the tech start-up ecosystem.

You can subscribe to StartupDigest by selecting a country, city or university community that interests you. It is also possible to subscribe to specific verticals such as green tech or mobile, for example. This week’s NZ StartupDigest is available here. If you have any start-up, technology or innovation related events coming up in 2011 we’d love to hear about it. There is no cost for listing an event and it’s a great way to connect with hundreds of people interested in the tech start-up scene.

W2W Strengthens Entrepreneurial Ecosystem

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Recently Unlimited Potential ran Wellington to the World (W2W), New Zealand’s leading showcase event for early stage web and software ventures. W2W is about building bridges, so we invite technology innovators, entrepreneurs and tech investors to network over beer and pizza and encourage young companies to share what they are working on through either talks or at the demo zone. This was the third year that we have run the event and  I’m personally very proud of what has been achieved so far.

Much of the progress that is being made in promoting technology entrepreneurship in New Zealand is underpinned by communities of interest that are flourishing right now. I shared some remarks about this at the opening of W2W in my capacity as Chairperson at Unlimited Potential. We think it’s important to support developer communities and start-up groups because they nurture the seeds of future ventures and provide a deep pool of knowledge for new entrepreneurs.

If you didn’t make it to the event this year, check out the W2W entrepreneur videos. There is also some images and an event review available.

Thank-you once again Wellington City Council, Grow Wellington, Viclink and Summer of Tech for helping make this event possible.

W2W – Innovators Ready to Roll

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Global Entrepreneurship Week has rolled around already and Unlimited Potential is once again doing it’s bit to promote technology entrepreneurship as a career option. I’ll be working hard this week on a few last minute details for our Wellington to the World (W2W) event on Thursday.

Wellington is alive with tech talent at present and there has been somewhat of a renaissance as geek-preneurs have got cracking launching some great products onto the world stage. In some cases these are second or third generation ventures where there has been an earlier exit. W2W is a showcase event that brings together technology innovators, entrepreneurs and investors to share ideas and celebrate emerging tech ventures from around the region. 

We have a cool new venue this year, so have included a small demo zone adjacent to the bar area in the programme. There will be plenty of opportunity for hands on experience. Some of the companies in the demo zone will also be presenting during the entrepreneur flash talks. The event begins at 4pm on Thursday 18th November with talks by technology researchers from Victoria University. A number of these projects have commercial potential and will be seeking partnerships and investment in the future. Victoria University commercialisation arm Viclink is an event partner, so please support these speakers. 

The event also encapsulates the Summer of Tech launch for 2010/11. Summer of Tech is a great initiative that matches software and engineering companies with students looking for work experience over the summer holidays. It’s an important plank in a strategy to build up capacity and grow employment in hi-tech around the region. This year we are very pleased to have Xero CTO Craig Walker to speak at the launch. There are a small number of places left at the event, so be quick, registration is essential.

Journalistic Credibility Explodes As Social Media Bites

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“Qantas Jet Explodes Over Indonesia” blared the headline on the New Zealand Herald website yesterday. Once again the media went into panic mode as it scrambled to keep pace with a flurry of reports that were popping up through social media sites. Indonesian sourced Twitter content describing an explosion and aircraft debris raining from the skies were interpreted incorrectly as an aircraft having exploded in the air. Does this sorry episode and the recent media debacle over The Hobbit suggest that traditional forms of media are more frequently substituting sensationalism in the place of research and accuracy, as they struggle desperately to compete with the immediacy of new forms of digital media? The last remaining vestiges of New Zealand journalistic credibility also exploded yesterday.

Traditional media seem ever willing to cater for the public’s demand for reality based entertainment and hunger for death and destruction. What really happened in the sky yesterday was that an uncontained explosion in one of four engines of a Qantas A380 shortly after take-off from Singapore led to the aircraft entering the holding pattern and dumping fuel overhead Batam in preparation for landing. Some engine debris was recovered on the ground but due to the qualities of the Airbus aircraft, there was no loss of structural integrity and the crew followed correct procedures, returning to land safely.  A properly researched headline should have read “Flight Crew Performs Textbook Emergency Landing – 450 Safe”.

Wellington media maven, blogger and Fairfax journalist Greer McDonald will be speaking at Social Media Club on Monday evening about how traditional media treat information received via social media channels. This is sure to be an interesting and lively discussion given recent events and the fact that Greer has a foot firmly in both camps.

Kiss My Ring – Hobbit Debacle Raises Questions

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I was going to begin this article by pointing out that despite the astounding panic from a gullible media and nervous politicians, it was quite obvious from the outset that The Hobbit production was never going to move offshore. I was also going to outline the logical reasons why, including mentioning the fact that a certain movie director prefers working and living in New Zealand and also part owns the local special effects shop that will do the really high value work on the film, regardless of where it is shot.

I may have even mentioned that irrespective of our reputation as producer of incredible feature films, very few New Zealand based actors, set builders and film crews actually make a full-time living in the industry. I might even have been tempted to question why a single film project receives a $90 million plus taxpayer funded handout when our ICT industry that contributes $20 billion to GDP annually (including $2 billion in exports and thousands of real jobs) does not.

I’m not going to dwell on these things at all. That would be most uncharitable. In fact I’m going to give thanks that a large American corporation has pointed out to our government the error of its ways, thus facilitating fast track legislation that will assist said corporation to maximise its profits in the future. I’m so relieved the Hobbit crisis is resolved. It means we can return to focusing on other really important, game-changing economic reform projects like building cycleways and selling beer to rugby tourists.

Is Branding Part of the Value Proposition?

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I’ve recently finished reading a book called “How Brands Grow” by Prof. Byron Sharp. Although it is not specifically technology venture focused, I would highly recommend it for any marketer, especially those marketing web-based B2C services such as we do at iWantMyName. The author questions much of the accepted wisdom on marketing and turns a lot of traditional textbook strategies about marketing on their head.

In a dynamic market, you can compete on price, but this is akin to an arms race and damages everybody. You can also compete by innovating and making your product more feature rich, but this is expensive and takes time. A third approach is to have a brand strategy in place from the outset that puts you in a stronger position when competition arrives. But product developers sometimes overlook branding as part of the overall value proposition.

In his book, Prof. Sharp argues that the quickest way to build a market is to make your brand physically and mentally available to consumers as well as targeting the large pool of dissatisfied customers that change brands each year. He scoffs at differentiation, citing cases like Coke and Pepsi who have attempted to differentiate within the cold drinks category, but whose respective market shares hardly change year after year.

Coke and Pepsi are constantly fighting off cheaper brands and do so quite successfully because customers are prepared to pay a premium for a brand they feel connected to. That connection has been built up through generations of consistent positioning. Everybody recognises the Coke symbol, right? It’s irrelevant whether or not the product itself is substantially better than the cheaper ones. What matters is that customers mentally associate positive attributes with a brand such as trust, some kind of meaningful narrative plus “sticky” graphical images. Customers ascribe value to intangible features and this should not be overlooked.

This post is an extension of a discussion on a value based strategy to competing in new markets started by Libby Russell on the New Zealand Software Alliance LinkedIn page.

Paul Henry Comments Out Of Step

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Paul Henry’s ill advised on air comments suggesting that New Zealand’s Governor General was not fit for office because he neither looked nor sounded like a New Zealander demonstrated how disconnected the “state broadcaster” and its talking heads are from the real world. Worse than that, I found highly offensive the implication that an idiot like Henry speaks for all of us.

Television New Zealand spokesperson Andi Brotherston leapt to Henry’s defence suggesting that he merely reflects what society is “quietly” thinking. Perhaps that is true on some issues, but it certainly was not in this case. The record number of complaints from the public on this matter suggest that Henry grossly misjudged the public appetite for such commentary. The public backlash was as much about disapproving of Henry’s racist tone as it was about defending the good name and dignity of the office of Governor General. Republicanism aside, the GG performs a valuable role as a representative of New Zealand and as an apolitical interlocutor essential to the functioning of a civil society. Henry’s gaffe threatens our nationhood and questions our self perception.

Even more embarrassing was that Prime Minister, John Key was engaged in a conversation with Henry at the time of the incident. However, I’m prepared to give Key the benefit of the doubt. His guard was down during (what he thought was) a moment of light-hearted banter. But one has to question the wisdom of even appearing next to Henry, given his track record. Popular technology commentator Ben Gracewood obviously asked himself that very question, because he resigned from the Breakfast show immediately the comments came to light.

TVNZ mouth-piece Andi Brotherston might be looking back fondly to less controversial days when she shared a provincial radio turntable with DJ turned Cabinet Minister Steven Joyce. Perhaps he could find a parliamentary spokesperson role for her; she might be needing it. Way back then, Joyce established a private radio station to challenge the entrenched state monopoly. Perhaps the accepted moral authority of another state broadcaster needs to be challenged once again.

If you want to lodge a complaint with Television New Zealand about Paul Henry’s racist and denigrating comments, you can do so using the online form at the Broadcasting Standards Authority website.

Innovation Investment For Tech Minnows Drys Up

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Last year the government signalled its intention to invest heavily in “primary sector innovation”. As an efficient producer of food with a huge and growing consumer market emerging on our back doorstep, it absolutely makes sense to invest in this area, but it should not be treated in isolation. It also sends a disturbing message that high carbon, environmentally damaging industries are the priority.

The official announcement of a $144M investment into the Primary Growth Partnership (PGP) springs from a promise made in 2009 to form a public-private partnership to invest into developing more innovative high value added products and services based upon our existing expertise in farming. But this funding was purloined from an almost identical programme that had already been set up just prior to the demise of the previous government. While the Nats rebranded the package, nothing happened for over a year. In the meantime the global economy tanked and the public’s attention was diverted away from the issue.

The recently announced and much lauded additional $189M in funding for high tech industries also sounds good at first glance, but is worthy of closer inspection. It’s spread over four years and is entirely targeted at larger firms. The problem here is that a lot of the most interesting ideas are being generated in smaller companies that are already being hit hard by the recession. Small companies don’t have a lobby group and tend to be way too busy innovating and simply staying afloat to complain anyway.

Starting-up and growing a tech company has always been a crucible of fire and only the best and brightest will succeed. That is why I’m sometimes a little bit ambivalent about publicly funded handouts. On the other hand, larger firms now have better access to government grants than smaller one, which seems a little unfair. New Zealand is way too reliant on commodity exports and certainly needs to add more value through innovation. But let’s not forget emerging software and high tech manufacturing companies that build and export high value products and services with almost no pollution or carbon attached.

There is a real disconnect between innovation at the coal face within small and enterprises and the resources being made available by government to stimulate these enterprises, some of which will grow to be bigger fish eventually. Under the new system, small companies will self assess their needs and receive training to improve “capability”. That is both laudable and necessary, but it doesn’t help get new products developed and to market faster.

Postscript: In response to my friends at TechNZ. My comments above refer to the new funding. There remain avenues for small firms to access co-funding for small projects from the existing funding pool.

Does Shakedown Have Silver Lining?

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Christchurch based politician Jim Anderton will no doubt be regretting his comment last week that it would take a “seismic shift” for incumbent Christchurch mayor Bob Parker not to lose the local body election fight that they are both engaged in. At 4.35am last Saturday morning, New Zealand’s second largest city was struck by an earthquake of similar strength to that which destroyed Haiti. In fact Parker, ever the gentleman showman, has risen to the occasion and must be privately elated that he has a new public platform on which to perform. The timing is also perfect for other politicians who are ever mindful of the lessons from 9/11 and New Orleans.

When old Mr Hubbard went to the cupboard and found it bare recently, the subsequent receivership of poorly managed South Canterbury Finance (SCF) and its labyrinthine and multitudinous related entities also hit the Canterbury region like a shock wave. It was a painful reminder of why we cannot continue to prime our economic machine purely on the basis of milk exports and highly leveraged property assets. Investors in the failed firm received an immediate payment under a government guarantee scheme totalling $1.7 billion. Whilst some of this cash will no doubt be recovered, it’s appalling that SCF went unchecked for so long. Ordinary taxpayers and legitimate businesses have had to shoulder this burden.

Most of the SCF payout will likely disappear into holiday trips to Surfer’s Paradise and safe but low interest earning bank accounts of the grey brigade.Very little will actually be reinvested into the productive part of the New Zealand economy. Consequently, the earthquake is a “god-send” for central government too. Apart from the immediate distraction from existing economic problems, it will validate investing hundreds of millions of dollars on infrastructure repairs. Road builders, plasterers and brick layers from all over the country will be fully engaged for months, possibly years. That may be quite a good thing.

I don’t wish to minimise the effects on Christchurch residents as they were thrown from their beds on Saturday morning. It must have been a terrifying ordeal and the ongoing psychological trauma of aftershocks will continue to play on minds. But I partially agree with some commentators who suggest that New Zealand has a high level of preparedness and that we will come through this. Now that the dust has settled, we might even see some benefits arise from this event. If nothing else, there will be a lot of learnings that can be passed on to those of us that live in other parts of the country with a history of high seismicity.