Innovation Report Card Suggests Room for Improvement

A new OECD report on New Zealand’s innovation policy has found that despite a sound macro-economic framework, New Zealand still lags in terms of per capita GDP and only invests in R&D at about one third of the OECD average. Some improvements to the innovation policy framework are proposed in the report such as refocussing business support programmes, promoting rollout of high speed Internet and addressing the research funding process.

The study also criticises the fact that a myriad of public agencies are involved in setting innovation policy and distributing funding for research and business support. Will we eventually see a unified agency involved in innovation policy and funding research, science and technology in concert with economic development initiatives?

The OECD report card does however give good marks for the establishment of the Venture Capital Investment Fund and the Seed Coinvestment Fund which provide public-private partnerships to encourage early stage investment into high technology ventures. But there is little analysis as to the performance of these funds. In the past they have been criticised publicly for a lack of investment activity.

The government invited the OECD to carry out the review and responds that some of the areas highlighted have already been addressed with recent policy changes. In particular there is renewed vigour in promoting business linkages into the publicly funded research sector. The Growth and Innovation Advisory Board is held up as an example of how R&D policy is connected to grass roots business; although little has been heard from this body of late.

Having been involved on the periphery of the technology innovation scene for the last five years I have gained a few impressions of my own which I will share. One of the difficulties with the whole sector has been that central and local government agencies tasked with drawing up and enacting economic development policy are in a constant state of flux. With endless rounds of restructuring and change there has not been consistent leadership on promoting innovation as an economic development tool. In any event, governmental agencies are so risk averse that directly involving them in innovation seems almost oxymoronic.

Secondly, the research, science and technology community is predominantly publicly funded through either universities or  Crown Research Institutes. Government agencies dictate research themes and economic development projects in accordance with political directives. But worthy initiatives sometimes struggle because of underinvestment or a failure to commit to long term funding. There is considerable rhetoric about “economic transformation” but it is not backed up by ongoing resourcing or visionary leadership. Because politicians are looking for deliverables within their term of office, there is little appetite for long term funding for the kinds of projects that can make economic transformation a reality rather than an aspirational goal. One only needs to look to the more substantive per capita investment levels of countries like Singapore, Malaysia and Ireland. 

Finally, new knowledge arises from innovation networks not from individuals. Combining complementary assets and resources leads to the kinds of creative processes that add real value to an economy. In recent years, policy has shifted away from investing in supporting the social networks that underpin innovation, despite past successes both here and abroad. The private sector is also underinvested in R&D, but this could be improved through greater collaboration. But collaborative projects do not come alive without vibrant and active communities of interest. Facilitating such communities should remain a priority for those involved in economic development.

[tags] innovation, networks, research, technology, OECD [/tags]

Some Clear Thinking on the Digital Summit

I enjoyed Tony Clear’s thoughts on what he thinks needs to be on the agenda for the Digital Summit. He floats the idea that we need to be more focussed on “collaboration” – I agree. Whilst government agencies are tending to opt out of directly supporting industry-wide technology networks and collaborative projects; more than ever we need a unified approach to telecommunications and digital content issues. No individual person or organisation appears to have the answer to making a proper economic business case for broadband, so we risk missing the boat if we don’t work together on these issues.

Clear has expertise in the area of virtual team collaboration and related technologies, so he has a lot of credibility when it comes to the topic of collaboration in the tech sector. But I’m sure he is also well aware that the issue cuts a great deal deeper than simply learning how to deploy and utilise e-collaboration applications. It’s also about how the industry gets on and finds partnerships to make things happen.

Interestingly, we are already noticing the beginnings of some far reaching strategic realignment in the telecommunications industry as minority operators realise that a collaborative approach is neccessary to address the opportunities emerging from unbundling. I hope this approach extends beyond simply funding and setting up flash new networks. I really hope somebody is thinking about what kind of creative content and applications will drive consumer uptake in the future.

 I’ve learnt recently that political headwinds and personal agendas can sometimes stop good ideas from seeing the light of day. Let’s hope that the Digital Summit can help break down some of the invisible barriers that stifle innovation in this great little country of ours.

I’d love to get some feedback from readers on this topic.

Crunch Time for Buy NZ Made

For the last few months I have been wondering why my favourite crunchy peanut butter just doesn’t taste quite as good as it used to. Then recently I heard a radio interview that mentioned how Sanitarium had shifted much of their operation to Australia and then subsequently outsourced peanut butter production to China. Sure enough – upon inspection I noticed three words in tiny print on the bottom corner of the label – “Made in China”. I recoiled in horror.

Now apparently because of sensitivities around trade barriers, there is some cautiousness about enforcing the labelling of some products with country of origin. So we now have (another) paradoxical situation. On the one hand the government has committed to pursue the “Buy NZ Made” policy, whilst on the other it feels obligated not to offend trading partners who are currently flooding the nation with cheap (but inferior) imported goods.

It sometimes feels like we are giving away our sovereignty when we look at how much of our consumer goods are now sourced from offshore. I actually don’t mind paying a few cents more for a New Zealand made food product that tastes better, because I know that it won’t end up in the waste bin half finished!

But is the “Buy NZ Made” campaign going to make a difference? I’m not sure that you can legislate to control consumer preference. Yes I would like to see more “NZ Made” labels on local products, so I can make an informed choice. But retailers have already got the message loud and clear from their customers and are voluntarily labelling goods anyway. And isn’t there already an existing organisation with a recognised logo? Why spend a bunch of my tax dollars reinventing the wheel?

The good news is that Sanitarium have just announced that they intend to recommence producing a line of traditional “more local” brand of peanut butter. I wonder if they appreciate the irony in the fact that it will still be manufactured in the Australian plant?

Is NZ Missing Out on the “Clean Tech” Investment Wave?

There was an excellent interview with Nick Gerritsen on National Radio this morning. Nick is a unique example of a Kiwi innovator and entrepreneur who has leveraged both his technology start-up expertise and some deep connections into the U.S. venture capital community to kickstart Marlborough based biofuels company fuels company Aquaflow Bionomics.

The company is reportedly negotiating with aircraft manufacturer Boeing to run an airborne trial involving aviation fuel derived from algae and using his firm’s technology. The ramifications of such a project are mind-boggling. Incidentally, Nick is also a director of Celsias a blogsite and virtual initiative that looks at issues around global sustainability and renewable energy. Celsias invites people to submit projects aimed at “global cooling”.

It was interesting to hear his comments about how truely disconnected New Zealand remains from global capital, especially in regards to the surge of investment in “clean tech” or technologies aimed (in particular) at transforming energy production and usage. Gerritsen reckons that NZ has a natural advantage in this area and claims to already have investors from Silicon Valley in close contact with his own venture. Yet local investors to have overlooked the project.

Why then is the NZ investor community standing off from participating? He thinks that the economy has become distorted to the point where domestic consumption and investment in property far outweighs interest in  industries that generate real export revenues. Hence our distance from capital markets does make a difference in terms of constraining investment in local technologies. Since there is little capital available locally, only a fortunate few who have the skills and networks to tap into substantial offshore investment can really make it big, says Gerritsen. He argued that government moves to cultivate venture capital investment have yet to deliver in any meaningful way.

I have already alluded to the potential that exists for New Zealand technology in renewable fuels. Is New Zealand at risk of missing out on the next big technology investment wave?

[tags] technology investment, biofuels, cleantech [/tags]

Competing from Down Under

A recently released report from Australia’s CEDA economic development thinktank discusses, in frank terms, the challenges of being a distant economy in a global marketplace and offers us many parallels to New Zealand’s own situation.

Contrary to the view that modern transport and communications technologies have reduced the “tyranny of distance” the report reminds us not to be complacent about geographic remoteness from global centres for trade. The increasing trade in services and a trend towards the growth in knowledge sector businesses does not neccessarily obviate the need to be closely connected to markets.

Australia’s relative disconnectedness from global supply chains is cited as a source of concern as is its distance from the deal-making and financial centres of the Northern Hemisphere.  On the plus side of the ledger, open financial markets which encourage both inwards and outwards investment are seen as underpinning Australia’s place in the world of trade. Australian coporates tend to use their financial muscle to buy into businesses abroad that align with their own.

The report also notes that most innovation occurs not so much within newly emergent and high risk areas of science, but amongst manufacturing and industrial sectors. Fostering innovation and building skill levels through immigration and education are seen as critical objectives. With two-thirds of global trade and one-third of research and development conducted by global multinational corporations, the report suggests that attracting and engaging with them is paramount.

Australia’s recent economic prosperity has been driven not by outstanding growth in export volumes but rather by extraordinary prices for commodities. This represents a risk to the economy unless there is greater diversity and an increased contribution from value-added goods and services. Yet investments in human knowledge and knowledge infrastructure have declined.

Notwithstanding that Australia’s prosperity differs in that it is largely founded upon a vast trade in minerals, there remain a great many lessons in the report that are of direct relevance to New Zealand. Not the least of these is that, as our largest trading partner, any downturn in global commodity prices is bound also to affect our own fortunes.

Broadband Treading Water

The news that even third world nations are getting on with the job of rolling out broadband comes as no big surprise. If 300 million global users are now accessing the Internet through high speed networks, then that is a market segment New Zealand simply cannot ignore.

Whilst we continue the academic debate over telco restructuring and the benefits of fibre versus wireless, other countries are getting on with connecting their businesses and emancipating their burgeoning middle classes through fast access to digital content.

New Zealand is brimming over with digital creativity, whilst emerging economies are crying out for it. It’s bad enough that our domestic network speeds are intermittently slow and patchy, but there is clearly now a tangible opportunity cost because our connectivity to the rest of the world is not that flash either.

We have a very fast research network with very little traffic, I’m told there is spare capacity on the Southern Cross cable and there are a number of high speed urban networks in operation or being planned. Surely digital content and applications providers would pay a small premium to be hosted within a high speed network environment with global reach?

What I cannot fathom is with all the smart people involved in the ICT industry in New Zealand, why nobody seems capable of making a good business case. If we don’t do this soon, then the most exciting digital offering to come out of NZ will likely be websites flogging insurance or similar.

Dental Software Deal Hard to Swallow

Investors may be spitting blood in the wake of a $77 million takeover bid for Software of Excellence (SOE). American healthcare mammoth Henry Schein cites “cross selling opportunities” as the fundamental attraction for absorbing the newly profitable dental software provider. Are they serious?

Henry Schein is a Fortune 500 company with 12,000 employees across 19 countries and a multi billion dollar turnover. Why are they interested in a tiny software company from the other side of the world? The answer is that the cheapest way for a large U.S. company to innovate is to simply buy in what it needs to dominate a global market whilst simultaneously smothering the competition. That strategy makes a lot of sense – for them.

One doesn’t need to look far afield to find several recent examples of American corporations swooping on New Zealand technology firms, buying up the intellectual property and then shutting down the local side of the business. That’s fine if you are a foundation shareholder looking for a nice fat return, but it doesn’t help the economy much. Jobs are lost and profits head offshore. Sound familiar?

But, I hear you say, haven’t cashed up entrepreneurs reinvested into new ventures? Yes they have, but most of those new companies have not yet made a dollar in profit and some possibly never will. For every headline sale of a tech company abroad, there are a hundred firms that never make it. I guess the question we have to ask ourselves is a simple one. Is it an acceptable model for NZ to be an ideas incubator to the rest of the world and for us to accept that we have neither the organisational heft nor the capital required to fully exploit global markets?

Perhaps incubation and sale is a perfectly acceptable model? But it seems to me that you need to be sequentially churning out lots of quality ventures to make that model work for the broader economy. I don’t think we are quite there yet. Whatever happened to the plan to build and grow 100 by $100 million tech companies?

Considering some of the other recent trade sales, $77 million seems a little on the light side. I hope SOE shareholders don’t sell themselves short.

Generation C and the Co-Production Economy

I predict that one way or another we’ll be hearing more about “Generation C” the Community of talented individuals who Connect to Co-Create Content. What a mouthful! Appropriately, the phrase itself has been popularised by online articles and has begun to take hold with the aid of viral marketing, virtual magazines and blogging. Idealog ran an article on the topic about a year ago.

The concept probably had part of its origins in Richard Florida’s controversial, but widely read book The Rise of the Creative Class, which explores the Post-Industrial shift towards “knowledge work” involving technology and/or creative pursuits and how this is impacting on cities and economies.

Labelling the co-production economy as the next Renaissance is possibly going a little far at this stage and I still believe we do need to question the validity of crowd-written editorial. Contrarians like Andrew Keen go even further, espousing a dystopian view of the future whereby the Internet enables the lowest common denominator to prevail in the world of arts and letters. He describes Web 2.0 as  a “vertiginous media world in which content and advertising become indistinguishable”. However, Keen may have an axe to grind. He founded an Internet startup company that crashed and burned during the first tech boom.

Notwithstanding all the cynicism, I do like Matt Webb’s summation of what Gen C stands for amongst creative and connected people. Community, empowerment and sharing seem like important themes even without referring to the Internet in any way. I’ve seen the phrase “digital socialist” used in the context of freeing up better broadband connectivity and perhaps that moniker applies here too. So is Gen C and the disintermediation of traditional media and consumer channels perceived as a broader threat to capitalism?

Patricia Seybold doesn’t think so. In fact she articulates a somewhat clinical and business centric view. She’s adamant that Web 2.0 is neither a fad nor a phenomenon associated with a particular demographic. Web 2.0 enables not only peer produced digital content, but also opens a whole new channel to engage with customers by allowing them to co-design the products and services they want.  More importantly let’s imagine what might be possible if we networked entire organisations together and let them collaborate on interesting stuff.

But once corporates and government agencies take it onboard, will Web 2.0 then become mainstream and lose its cutting edge? Once everyone is converted to Generation C and is cross-trading the same images, soundbites and information nuggets repeatedly, will this devalue the opportunity? Will we still be able to differentiate between knowledge and folklore?

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The folks at Webstock have organised a panel debate and networking evening in Wellington on June 19th. The topic of the debate is:  “That Web 2.0 is all fizz and no substance”.

Govt. Gets Wise to Web 2.0

David Cunliffe outlined his government’s ICT agenda in a speech to public service CIOs last week. As minister of all things to do with ICT as well as economic development, he is in a unique position to influence outcomes. Achieving better productivity and enhanced connectivity has never been more important to our economic well being. So it bodes well that we have a Minister who is fronting up and paying attention to the very industry that can enable those things.

At the same event, visiting experts implored the government to get on board with Web 2.0 and start using web technologies to engage with its constituency. The State Services Commission have (finally) heard this message and are now involved in developing a state services framework for online participation.

To their credit the commission have invited a small community of interest to contribute to the policy formation process. Encouragingly, the consultation process makes use of the very technologies being proposed as part of a new toolset to bring government agencies closer to the people.

The only variable missing from the equation is that the government heads of departments have not yet been widely consulted on the policy proposal. Government agencies are brimming over with staff and there is an election looming on the horizon. Implementing an e-participation plan that actually empowers the public, increases transparency and contributes to productivity may yet prove unpalatable within certain quarters. A few government agencies are already well advanced in their use of Web 2.0 technologies and having a cross government standard, sooner rather than later, would be a good thing for service providers and the public who will be the end users.

Opening the Door to Economic Wealth

Nick Willis, the Auckland inventor who developed the cellphone lock opener, says that if you “make success your dominant thought” that is where you will gravitate towards. His story has captivated the business media and looks like a PR person’s dream come true. Not only has the guy made a lot of money for himself by licensing the technology, but he’s intelligent, articulate and has a highly photogenic family. The fact that he’s on a first name basis with both Sam Morgan and Stephen Hawking is just the icing on the cake.

Willis is very much the poster boy for the government’s economic development strategy right now, illustrating that a little intervention can be a good thing. He benefitted from publicly funded business training and startup programmes and also secured financial backing through the government’s Seed Co-Investment Fund. That’s good news. But we need 100 more companies like this.

Frankly the government needs some good news on the economic front right now! The departure of “iconic” Fisher and Paykel to Thailand came as no surprise, given the current economic settings. However the news that Australia’s GDP per capita is now a huge 38% more than New Zealand is somewhat more alarming. This startling fact received scant coverage or analysis. Where it was reported on, the media got their numbers wrong.

I know F&P have a proud history in New Zealand, but if the global price for an assembly line worker has dropped to $20 a day, do we really need that kind of industry? Wouldn’t it be better to grow some more high value, low density industries such as electronics, optics, biotechnology and software? For that to happen there needs to be a complete remodelling of the culture around research and development. That includes tax treatment, education and incentives on the government side. But it also calls for businesses to underwrite risky ideas and good people like Nick Willis.

Perhaps we need to take Nick’s advice and make success the predominant thought for the national economy.

[tags]globalisation, export, technology, New Zealand, innovators[/tags]