Innovate at the Point of Pain

I get a lot of ideas across my desk and I’ve learnt the hard way that you need to question everything before offering to back someone else’s idea with your own reputation. One of the first questions I ask aspiring technology entrepreneurs is – what is the problem you are trying to solve?

This may seem like an obvious question but you would be surprised how many projects are launched on the basis of a good idea rather than upon a soundly researched market. It pays to question the market data as well because, after spending hundreds of hours on development, an enthusiastic technologist will do just about anything to justify their emotional investment in a product.

Many great ventures began as a personal point of pain for the founder. But the ones that survived were those that actually identified a mass market and then went on to execute well. A good idea on its own is not enough and the fact that there is “no competition” is not a selling point either. You need competitors for benchmarking and to validate that a market really exists.

For example at ideegeo we made a conscious decision to build a domain registrar site that rejected traditional norms of presentation because we observed that a lot of people really disliked having to grapple with poor navigation and invasive advertising found on other sites. Although the product caters for a design-centric niche user base, it turned out to be a winner because other companies approached us to help them improve their own offering.

Before you write a line of code or partition off your first protein molecule, ask yourself – where is the point of pain? What is the problem that you are trying to solve and are there a million other consumers out there who are suffering the same pain? If you can answer that question objectively and in the affirmative, you might just have a successful product on your hands.

There is Snow Recession in New Zealand

remarkablesRecently I indulged my eight year son with a short holiday down south, including a day on the slopes at the very scenic Remarkables range. He’s already a very competent skier and full of confidence after only one season. In contrast, I spent most of the day sitting on my backside wondering why snow-boards do not have brakes installed – design flaw no doubt. But my son’s lack of fear provided me with some insight into what a difference attitude makes.

The recession may have dulled most travelers’ enthusiasm for spending in the short term; but the southern lakes region actually managed a small increase in visitor overnights in the past year. The “world’s adventure capital” must be one of the few places in which commercial and residential real estate development continues unabated and there remains a steady stream of incoming buses, boats and aircraft overflowing with families and young backpackers. Sure there has been the odd mortgagee sale and some of the trendy apparel retailers were a obviously bit quiet. But the town retains an optimistic feel about it, even in the midst of winter.

My point is that attitude can take you  long way. If other tiny Pacific Island nations can refuse to “participate” in the recession – why can’t we also? If positive-minded, friendly and engaging tourism industry employees and entrepreneurs can keep local economies ticking over – why can’t we apply this mindset to the whole country? And I don’t just mean tourism. Singapore has Biopolis, the U.S. has Silicon Valley and India has Bangalore. Regional resource advantage can be channelled by deliberate agglomeration, especially when there is sufficient access to capital and intellectual talent.

You can write good software code and draw up financial contracts just as easily from a villa overlooking beautiful Lake Wakatipu as you can from an office block in Palo Alto. So instead of polluting our landscape producing commodities that continually drop in price, we should be inviting entrepreneurs from offshore to base themselves here to create new enterprises and wealth whilst enjoying the scenery. The only crisis in well endowed New Zealand is one of lack of confidence.

ION e-Letter June/July

GeniusNet is proud to host the ION e-Letter. ION is New Zealand’s original virtual community for innovators, entrepreneurs, mentors and investors. ION is kindly supported by EGL and Revera.

 EGLRevera

WordPress Founder to Visit

Local WordCamp organisers are delighted that WordPress founder Matt Mullenweg will be keynote speaker at their mini-conference on 8th-9th August in Wellington. Matt launched the WP parent company at the tender age of 21. WordPress powers some of the world’s most influential blog sites and his Silicon Valley tech entrepreneur success story is a fascinating one. Event updates can be found on Twitter @wordcampnz.

http://wordcamp.org.nz/

Virtual Expo Matchmakes ICT Jobs with Employees

Demand for  high end technical staff seems to be continuing in New Zealand despite the recession according to VirtualExpoNZ, who promoted their virtual showcase environment with a free expo to assist technology sector firms identify employees from around the globe. New Zealand technology success stories Endace and CatalystIT and recruiter 920 were amongst the participants. The online event was held on Thursday July 16th but short presentations from industry insiders are still available on the expo site. And if you need a global showcase for your product range, get in touch with the VirtualExpoNZ team to see how they can help.

http://www.virtualdemo.co.nz/exponz/

ION Spotlight – PocketSmith

Basic budgeting and financial management is not that hard, says PocketSmith co-founder Jason Leong, but the tools that are currently available are just not that easy to use. With this in mind, his Dunedin based developer team set out to create an online application that could help people sort out their finances. Pocketsmith recently got a very positive review in Lifehacker a well known gadget lovers blog and continues to build on their success in attracting users. The service looks particularly valuable for small businesses that need to pay close attention to cashflow forecasting.

Got an enterprising Kiwi tech story to share? I want your name! ION Spotlight is kindly supported by iWantMyName New Zealand’s most innovative global domain registrar.

Geeks Gather for Games and Gadgets Fest

Unlimited Potential will present the annual Gadgets, Games and Geeks festival on Monday 24th August. The event especially welcomes start-up companies who wish to show off their new games or gadgets. A special guest speaker will be announced shortly. For updates follow @upnz on Twitter. Details on how to participate as an exhibitor or attendee are available here:

http://www.up.org.nz/ggg-09/

The Best Ideas Are Free

Marketing entrepreneur and self-styled digital optimist Ben Young has launched his first book. Described as a series of inspirational rants, Ben has many anecdotes and words of advice for folks looking to launch the next big thing.

http://www.bwagy.com/books/

ICEHOUSE Open Days

Auckland incubator the ICEHOUSE are running an open day jam packed full of useful business seminars and presentations aimed at assisting new ventures to the next level. If you can spare the afternoon of 29th July you won’t be disappointed. Learn about what an incubator can offer your business and hear some war stories from those who went before. All activities are free including a networking session in the evening.

http://www.theicehouse.co.nz/

ION Member Profile – Aaron Davidson

Aaron was one of our very first sign-ups way back when. He is CEO of Simworks  an Auckland company established in 2001 and specialising in the development of innovative applications for mobile devices. Notably the company built and successfully distributed an early Symbian anti-virus application. There are now about 1.5 million users of Simworks anti-virus software across a number of platforms. Another Kiwi tech success story.

ION Homepage

You may have noticed that the ION homepage has had a change of venue. Due to a server being decommissioned at Auckland University we needed to quickly move our front page to a temporary WordPress site. All of the current forum and login links are available on the new page in the meantime however.

Born to Go Global

“Born global” SMEs are defined as small businesses that internationalise very early in their development without first building a domestic client base. The term was coined at McKinsey way back when the primary means of international business communication was the fax machine. Since then, the “born global ” concept has become a particularly hot topic in small industrialised countries, such as New Zealand, where small, innovative niche companies are seen as real drivers of economic diversification and export-led GDP growth.

Now the democratisation and virtualisation of knowledge delivers direct access to overseas clients, and the Internet enables firms to  realise global aspirations across a wide range of industries. One area of study around “born globals” that remains somewhat sparse in the literature however is the phenomenon of cooperative partnerships and alliances between SMEs and much larger multinational companies. By nature of their imbalance in terms of resources and power, these assymetric alliances would seem to pose particular challenges and risks for the managers of SMEs.

For the SME, large multinationals offer rapid access to technology platforms, overseas market knowledge, distribution networks and brand recognition. Conversely, multinationals increasingly view SMEs as important sources of innovation and new product development, and may see cooperation with the SME as preferable to full buyout and absorption.

In one suggested model, “born global” SMEs use partnerships with much larger companies to accelerate their internationalisation. This helps to address their lack of financial resources, limited market knowledge, an aversion to risk-taking and a lack of economies of scale. However alliance/cooperative behaviour is only one of the strategies to overcome the constraints of small size. Partnerships sit alongside technical innovation, client-centred product development, leverage of personal networks and multiple entry modes.

A friend of mine, Richard Cotman, is pursuing an MBA research project exploring the role that alliances and partnerships play in SME internationalisation strategies and how the partnerships are formed and managed. If you are managing a New Zealand technology company that has forged international alliances and is doing a substantial amount of business globally, please consider letting Richard interview you.

You can reach Richard on Twitter, at his blog or by leaving a reply below.

Le B’astard!

French rugby representative Mathieu Bastareaud brought shame and embarrassment to my city and my country last week with his serious assault allegation. Although the truth has now emerged about his drunken idiocy there seems little likelihood of proper redress.

Of course if any ordinary member of the public made a false complaint to Police they would immediately be up on a charge. But the local Police and NZ Rugby Union, who “diligently” investigated the claim, made sure the touring French team were well beyond our shores before they released their findings – and its not like it is an offence worthy of extradition. So it is very unlikely there will be any legal recourse in the case.

Mercifully, rugby receives relatively little media bandwidth outside of Australia and New Zealand (contrary to popular belief here), so I’m unsure how much international coverage this incident actually received. Perhaps then it is a moot point. But the fact that a number of highly placed individuals colluded to protect the errant player and the arrogance shown by some involved has led to a few analogies being drawn with another infamous insult involving a certain rainbow coloured vessel.

Perhaps that analogy is a little harsh. After all we have plenty of examples of our own immature, drunken sportsmen getting into trouble whilst on tour. Nothing new there. What continues to rile me is that our society tolerates this kind of behaviour even at the expense of national reputation. It is the kind of slur a small, geographically distant nation can ill afford.

Stepping Up to Bat in the Big League

I spent a day last week at the Focus on Health – New Zealand Innovation Challenge Wellington launch event. The programme aims to cultivate some innovative healthcare solutions that have commercialisation potential in the vast U.S. marketplace. But after the event I was left wondering how many of the participants actually had sound, commercial propositions that would scale successfully into such a competitive environment.

Remarkably the Innovation Challenge was one of the few economic development initiatives from the previous government to emerge unscathed from the post election cost cutting review. Six months later it has ministerial approval and everyone is working hard to position the project to take full advantage of U.S. economic stimulus spend, of which a large amount is directed at making health delivery more efficient. Better late than never. Perhaps most significant is advice that this programme could be a template for other sectors – if it can be shown to deliver some real wins.

So it is important that we get some companies with high value offerings to step up to the batters plate. It will be up to the Challenge judges to decide who goes forward, but I would imagine there will be a strong focus on health information technology, bioactive foods and medical equipment. So I was a little concerned that when I looked around the room, the majority of participants were not in these fields at all. Maybe that does not matter, part of the deal is to foster collaboration, educate business and open pathways by exposing New Zealand companies to offshore markets and investors. That in itself is a laudable goal.

In fact John Eyles gave an excellent talk on why collaboration is essential in order to take advantage of global opportunties. It was worth attending just to hear this message and I hope those listening took the message on board. We tend to be a nation of small businesses working in silos; which is one reason why our businesses remain small. You certainly don’t enter the American market unless you have robust partnerships and a lot of good advice under your belt.

Can Private Equity Rebalance?

Private equity firms in the U.S. alone are reportedly sitting on over $US 1 trillion in funds whilst at the same time economies are being hollowed out as cash strapped businesses go to the wall. But a surge in buyouts in the first quarter of 2009 suggests that equity investors are emerging to pick over the fallen carcasses of once great firms. In Asia, private equity firms successfully raised over $US 50 billion in 2008. Now with the faltering of several leading equity firms in Australia, there has been a resurgence of interest by Asian firms in that market especially.

It remains to be seen how the rebalance of power across Asia-Pacific will impact on New Zealand. But one thing remains certain, private equity deal-making is alive and well across the region and New Zealand will not go untouched. One example of this is the sale of accounting software provider MYOB. Although critics claimed at the time the price was too low, there was an ironic twist when founder Craig Winkler reinvested some of his winnings in a direct competitor. Small shareholders in such target firms would be well advised to remain alert to any further machinations that may impact on the value of their holdings.

What is clear at present is that there is generally a dearth of quality assets on the market. Profitable medium sized firms are hard to come by, but this situation will change. In particular family owned firms that survive the recession may attract more attention as their baby boomer owners head into retirement and look to offload. At the other end of the scale relatively new companies, that have a unique value proposition, may begin to look more interesting. But current indications are that such businesses are few and far between and even some local venture capital firms are struggling to place cash.

So what does this mean for New Zealand technology companies? Asia-Pacific looks like becoming the “buyout destination of choice”, according to the Asia Venture Capital Journal. Deal flow was up in the first quarter of 2009 and (surprisingly) the more developed economies benefitted most, as opposed to the emerging economies of China and India. The implications of that fact are that eventually a bunch of cashed up former business owners from around the region, like Craig Winkler, are going to be looking for new projects.

Worth-Less

I really wanted to begin this week with something positive. But the bad news just keeps coming for this government. Last week’s sordid fiasco over alleged impropriety on the part of Cabinet Minister Richard Worth was the latest in a long line of stuff ups stemming from bad decision-making around political appointments.

First there was the ill-advised addition of Christine Rankin to chair the Families Commission, then poor Melissa Lee got thrown to the lions in the unwinnable Mt Albert electorate. Now the resignation of a Cabinet Minister. It raises questions about the political judgement surrounding the original appointments and about the level of talent that the Prime Minister has at his disposal.

I actually posted a comment on Twitter in mid-April predicting that Richard Worth would be “gone by lunchtime”. Although it had become self evident that he had an unhealthy predisposition towards self-destructive behaviour, even I was surprised how rapidly the end came for him. As for Rankin, I’ll give it 12 months before she exits with another nice golden handshake amidst a cloud of controversy. Nice work if you can get it. 

I have a little more sympathy for Lee however. I admire that she is an Asian woman that has succeeded with her own business in the male-dominated world of media. I also think her media colleagues were a little unfair in talking up the back story from the disgruntled former employee. To make matters worse, she has also been saddled with the near impossible task of attempting to wrestle Helen Clark’s former seat from Labour. It will certainly be a character building experience and perhaps that was the rationale.

The problem for the rest of the country is that whilst the traditional media are salivating over this tedious daily reality TV fest, there are far more important tasks at hand that are not getting proper coverage, like exploring why the government is not fully addressing research, science and technology commercialisation and entrepreneurship as a basis for the economic recovery.

Cow-shit and Candyfloss Overcomes High Tech

In an interview for Unlimited Magazine, physicist and technology entrepreneur Paul Callaghan recounts meeting Prime Minister John Key at a business function. The PM had just stepped off the speaker’s podium where he had been talking up agriculture and tourism and expressing scepticism about the value of New Zealand’s technology sector to the economy. If that is the kind of leadership we are faced with, then I fear that the devaluation of our economic potential will continue unabated.

And before I’m accused over being overly harsh, let’s just look at this government’s track record since taking office well over six months ago:

  • Research & development tax credit reduced then cut altogether.
  • Fast Forward programme wiped and replaced with identical project with less funding.
  • I.T. worker redundancies from government agencies.
  • Negligible budget increase to RS&T vote.
  • Major cuts to tertiary education funding.
  • NZ Innovation Centre loses $15M in funding.
  • Reported $100M net loss to market development assistance programmes for exporters.

To be fair, we all knew that the Budget needed to be tough – even if Key and English can’t agree exactly why. Certainly borrowing to fund superannuation and tax cuts doesn’t make good fiscal sense; but neither does knee-capping your research, science and technology capability. To its credit, the government did provide additional resources to the Marsden Fund and a one-off operational grant to REANNZ the high speed research network. In the latter case, they obviously could not be seen to allow the research network to fail, whilst at the same time pouring billions into digging trenches for a brand new domestic network for which a proper economic business case has yet to be made.

Investing in and commercialising research will never be cheaper than today and you can be sure that our competitors in America and Europe are continuing to do it. I’ve said it before – when I look around town, it is the businesses that have invested in developing new technology that are still growing. It seems like the government is signalling it wishes to play less of a role in this arena. Dairy commodity prices are dropping again, so too are visitor numbers. The PM’s support for agriculture and tourism is no doubt uplifting for the cow-shit and candyfloss brigades, but it does little to bolster our GDP per capita output in the long term.

Wool to Weta by Paul Callaghan is available at all good bookstores and explains why research, science and technology is important to the New Zealand economy and why a unified vision is needed.

$10M Windfall Saga Reflects Desperation

The story of the errant business owner who absconded with over $10 million has captivated news audiences in an otherwise quiet week. But the incident is deeply troubling in that it also reflects something of the nature of a society in which consumption and short term gain are idolised at the expense of industry, thrift and common sense.

Although the purpetrators have a three week head start on the Police, the fact that they made no attempt to cover their tracks would tend to suggest that their foolish escapade will be short-lived. It is reported that one of the group has even been bragging about her exploits on a social media site. Perhaps this information is a cleverly planted red herring; but that is giving them way too much credit for intelligence. So it leaves us to ask what drives an individual to such desperation. Surely Mr Gao must realise that his days as a playboy millionaire are numbered? Will a few weeks of idol leisure be worth the several years of imprisonment that will almost certainly follow?

I think the answer to that question lies deeply ingrained in the fabric of our society. We live in a heavily consumerist world in which (empowered by marketing) short term satisfaction and easy credit prevail over wise personal choices and old fashioned hard work. In fact, part of the blame for the present economic crisis lies with those that gave in to the overtures of banks and realtors and who overly extended themselves financially because of a desire to clamber aboard the property pyramid. One only needs to look at the rapid rise in the numbers of mortgagee sales to understand where that road has led.

Last week I wrote about the lack of vision. That short-coming is not only the domain of government. As a society we must all begin to think more about sustainability and building enduring economic wealth. For most of us, in the absence of a $10 million windfall, this is the only path to prosperity.

 

Mayor Banks Gaff Embarrases Technopreneurs

Last week I attended the XMediaLab event in Auckland at the kind invitation of the organisers. XmediaLab is a highly polished global networking and workshop event aimed at digital media entrepreneurs. Many of the international guests are successful investors and entrepreneurs themselves and they are all highly articulate and thoroughly interesting people to hear speaking. So it was in that context that I was hugely embarrassed for all New Zealanders when Auckland Mayor John Banks stood up to address the opening event on Thursday evening.

Banks was clearly out of his depth and had obviously not been properly briefed as to the purpose of the event. His “off the cuff” speech was appallingly condescending towards the event organiser and his pathetic attempts at humour were cringeful to say the least. He obviously completely missed the point that the event was about building international connections, not belittling them. We can only hope that the offence will quickly be forgotten and that with the support of NZ Trade & Enterprise we will see the event return to our shores in 2010. But…perhaps not to Auckland. Enough said.