Stop The Grievance Virus

covidqrThe number of pandemic “experts” seems to be growing by the day. Now with a former Prime Minister wading into the murk, it has opened the floodgates allowing a wave of discontent to infect the nation. But actively demonstrating a partnership approach with business could deliver better outcomes and bring some smart minds to bear on the gnarly problems that confront us.

In recent weeks a number of prominent New Zealanders have been expressing their impatience with the government’s approach to managing the pandemic crisis. Curiously the concern is not so much about the travails of extended lockdowns, but more to do with the impact of travel restrictions as a throttle on economic growth. Unsurprisingly, most of the complainants are absorbed with their own particular business predicaments. But rather than be labelled “whingers” (to their credit) some creative solutions have been proposed by them.

In 2020 our government urgently cobbled together an interim response to keep us safe. Controlling foreign arrivals, managing quarantine and rolling out the largest vaccination programme in our nation’s history have been huge, imperfect undertakings delivered under extraordinary and rapidly evolving circumstances. Without these initiatives, I am absolutely certain that several vulnerable members of my immediate family would not have made it through the last 18 months.

One only needs to look at the data from offshore to understand the dire situation we find ourselves in. But perhaps the most telling data point is that investing in snuffing out the virus does indeed result in a quicker and stronger economic rebound, at least in the medium term. Placing our trust in a benevolent State has paid off so far, but patience is waning as purveyors of a wide variety of grievances across the political spectrum become ever more vocal. So openly demonstrating a willingness to have business as part of the conversation would be reassuring to the public, whilst bringing a greater diversity of thinking to the top table. None of this should obviate the need to carefully balance social and economic considerations, of course.

Putting aside the fact that I find sports analogies rather tedious, some of the ideas for getting New Zealand business moving again have actually been good ones. We have a wealth of technical and management expertise in our business community and there are homemade solutions available for improving almost every aspect of the crisis response. I believe where the difficulty lies is that there is a public perception at least of a lack of engagement between government and business. That may not be entirely fair, but in politics perception matters.

Early in the crisis, the government appointed former Air New Zealand CEO Rob Fyfe as a liaison person between the government and business. That was a good move, but very little has been heard since. The Cabinet wisely considers advice from the pandemic technical advisory group who are respected clinicians and academics. But from time to time self appointed media darlings from scientific fields outside of epidemiology have an annoying habit of confusing the public by contradicting the actual expert viewpoints. So we have to be discerning about where we get information. Similarly we should not simply cave in to loud voices from the business sector who manage to get their views published.

Preserving life is paramount. But at present, it’s not clear what the exit strategy will be. There is a strong sense that the business community has not been fully enrolled as a partner in this process. I might add that this includes a wholesale failure to engage the talent sitting in our research institutions and technology incubators. What is clear however is that we will have no choice but to open up again in 2022, because the present approach is economically unsustainable in the long term. Elimination may already be nonviable and everyone (including business) need to deal with the reality of the new normal. The best piece of advice anyone can follow right now – get ready, get vaccinated!

Paul Spence is a commentator and serial entrepreneur, a recently exited co-founder of a New Zealand based technology venture, a co-founder and director of Creative Forest, principal at GeniusNet Research and an advisor at ThincLab. You can follow Paul on Twitter @GeniusNet or sign up for a free weekly digest of startup, tech and innovation related events curated by him through New Zealand Startup Digest.

Innovation As Infrastructure

For the first time in decades, the government has an extraordinary amount of political license available to expend on addressing key social, environmental and infrastructural problems that have become a handbrake on progress in New Zealand. The dual public health and economic disasters visited upon us have provided an unprecedented impetus to unlock the public purse. It is also a once in a lifetime opportunity to transform the economy towards a cleaner, more inclusive, lower carbon future. Innovators and entrepreneurs must be part of that conversation.

With the exception perhaps of the fibre rollout, it is widely understood that there has been decades of under-spending on key infrastructure which forms the foundations of the wider economy. Resilient infrastructure and fostering innovation also comprises part of the United Nations sustainable development goals, to which New Zealand is a signatory. So as part of recovery investment, we are hearing that there will be government led co-funding for “shovel-ready” infrastructure projects. Debt constrained local bodies are now scurrying to dust off previously paused plans for roads, cycleways, water pipes and much more. Useful works that will provide much needed short term employment – but hardly transformational.

We have also recently seen a proposal from the Greens calling for a $1 Billion investment in the natural environment. The project involves regeneration of wetlands, protection of waterways and restoration of native bush. Apart from providing instant employment, the long term environmental returns would be substantial. The crisis has also illuminated shortcomings and under-investment in the health sector. It is clear that there is room for funding some improvements. There will no doubt be numerous other programmes and waves of investment arising in the future. How can this public investment generate the best return to our economy at a time when external trade is problematic?

With support from government, our innovation ecosystem has grown vastly during the last two decades, so there is plenty of talent available to work in partnership on these problems. Government agencies will require substantial additional capability to quickly deliver on these initiatives and to get cash out the door and circulating within the economy. A collaborative approach involving the rapid roll out of partnerships with local bodies, social enterprises and other businesses will be required. This calls for a bold evaporation of the the risk aversion and gate-keeping that so often derails and delays promising and innovative partnerships with government.

What if we devolved responsibility for identifying, funding and managing discrete environmental projects to regional public-private innovation partnerships? How about an education technology incubator that sits alongside a teacher training institution? What if we had a private sector centre of excellence for IoT and AI tech embedded within the proposed public works agency? How about a FinTech entrepreneur programme engaged with Treasury?

Let’s re-purpose our innovation ecosystem, in partnership with the State, onto solving the really big social, environmental and technological problems confronting us currently. GovTech on steroids, with meaningful funding, actionable deliverables and value creation through protecting and growing any associated intellectual capital.

Christchurch based Carl Pavletich had already been looking at transition processes within organisations when the crisis hit. He realised that, like during the earthquakes, there had once again been a catastrophic transition forced upon us. “Instilling a startup mindset may be our best emergent strategy to adapt”, he says. Paveletich developed Spire, a simple model that guides rapid prototyping of organisational responses and keeps all stakeholders in the loop. This is the kind of thinking that should inform and accelerate engagement between government and the innovation community.

So as the government grapples with how to breathe life back into a dormant post-virus economy, we must ensure that innovation and entrepreneurship are at the forefront of progress. Beyond that, we actually need to rethink how we view the structural aspects of the economy. Glass, bitumen and concrete infrastructure are important, but as futurist and serial entrepreneur Nick Gerritson suggested recently, we all need to start thinking of innovation as economic infrastructure. If the goal is transformational change plus avoiding a terminal economy – the public sector must get onboard with this philosophy, fast.

Paul Spence is a commentator and serial entrepreneur, a recently exited co-founder of New Zealand based technology venture iwantmyname,  a co-founder and director of Creative Forest and principal at GeniusNet Research. You can follow Paul on Twitter @GeniusNet or sign up for a free weekly digest of startup, tech and innovation related events curated by him through New Zealand Startup Digest.