Local Tech Rejected for Auckland Transport Solution

Infotech are reporting that a French firm has been identified as “preferred provider” for an integrated smart card solution across the Auckland region. If NZX listed local company Infratil misses out, it underlines the continuing struggle faced by local technology firms to secure major publicly funded contracts.

The Auckland Regional Transport Authority (ARTA) has been assessing tender responses for a much needed smartcard solution that would provide considerable relief for beleagured commuters in the City of Sails. But ARTA appears to have already flagged Thales as the most likely candidate in the project, which is reportedly valued at up to $100 million. At a time when everyone is concerned about preserving jobs, you would think that local contractors would receive favourable consideration. But – as in the past – local component is not a criteria for assessing public spending.

The stakes are high for the companies concerned. Wellington is considering extending to a region-wide solution and Christchurch is looking for a system that is compatible with whatever technology Auckland settles upon. The New Zealand implementations will also be excellent business case studies to support future export sales.

So perhaps the local technology is inferior? Not so. Last year Infratil, in a joint venture with ANZ bank, developed and launched the Snapper smartcard on its bus network across the Wellington region. Apart from some minor teething problems at the outset, the product has proven a success amongst Wellington’s commuters and usage continues to grow. The swipe cards can be recharged periodically and also used for small purchases at convenience store outlets.

Perhaps the chief criticism of Infratil’s solution involves concerns about monopolistic practices, because only Infratil buses currently have the Snapper technology installed. However that argument seems like a moot point given that ARTA have complete control over the scope of the solution for Auckland. Infratil will also draw upon the experience of it’s Australian project partner, infrastructure giant EDI Downer. So there is little doubt about the vendor’s ability to stay the course. Having eliminated the usual arguments – what is it that stops NZ public agencies from supporting local businesses? Outdated attitudes towards procurement of local technology should be confined to history.

Jobs Summit Lacked Innovation

Predictably the sketchy proposals emerging from last week’s “Jobs Summit” ranged from mildly interesting to the completely ridiculous and I’m left wondering how many will actually come to pass. But the ideas fest, hosted at Manukau City, was not actually about generating sensible approaches to the economic crisis, it was about putting on a display of unity and generating some positive buzz. Ironically, the business leaders at the conference will likely preside over hundreds of layoffs themselves in the coming months.

I like that John Key is an ideas man and is prepared to entertain novel concepts. But his sidekick Bill English made it very clear going into the summit that the state of the nation’s finances would not allow for a great deal of additional expenditure. By lowering expectations ahead of the summit he allowed the government to wiggle out of addressing any meaningful economic reform. His comments may even foreshadow some backpeddling on big ticket sacred cows like tax cuts, broadband and superannuation.

I guess my real concern is that the Jobs Summit hoopla has eclipsed the fact that economic realities have shifted so much that we really need to make a quantum leap in how we approach investing in our future as a nation. I’m not convinced that the summit properly addressed these issues. Borrowing cash to dig cable trenches and build a cycleway will simply not cut the mustard in my opinion.

Since it was elected, the government has astutely avoided making any comments about the need to invest in research, science and technology innovation. In fact the only promise they have made in this area is to kill off the R&D tax credit. They still don’t get it. The only businesses that are growing right now are precisely those that have invested in technology research and development. For example colostrum manufacturer New Image have exploded onto the Asian market. Even the horrendous balls-up in China by dairy commodity behemoth Fonterra has failed to suppress the demand for this high end, added value product.

Saving jobs in the breakfast cereal factories and assembly lines of South Auckland is important. But even more important is creating more high tech companies and developing our largely under-educated workforce. The lack of aspiration we currently demonstrate as a nation is reflected more and more in the ugly twin cultures of ethnic gangs and idiot boyracers that are furtively permeating our society and populating our streets with a generation of social rejects. What we really needed was an all encompassing social, economic and technological Innovation Summit.

The Digital Innovation Terminator

With the squashing of the R&D tax credit, the biffing of BIF and the annihilation of the Digital Development Council one could be forgiven for thinking the incoming government is auditioning for a role in the forthcoming Terminator movie. Of even more concern is a blatant lack of understanding about where the Internet is taking us, as witnessed by their trashing of the Digital Forum.

Don’t they get that distributed problem-solving by communities and networks is the way forward now? When the Minister states that the government will now consult individually with the parties concerned, what he really means is that he will open the door to the best corporate lobbyists around town. Joe public, small business and the creative sector won’t get a look see. The Digital Forum wasn’t perfect, but at least it gave voice to a wide range of users and producers of digital innovation and creative content.

The axing of the government shared network represents yet another another milestone in the government’s ideological war being waged on every last programme or initiative that had Labour’s brand on it. This leads one to the disturbing conclusion that the KAREN research network might be the next target on the chopping block. Established as a Crown entity, the network was supposed to turn a profit whilst delivering high bandwidth capability to the already under-funded research agencies and universities. But poor demand modelling and underinvestment in marketing new services left the network underutilised.

Given the already woeful levels of research, science and technology investment by government, it would be a disaster to let KAREN go. In fact the government should be fully funding its owner REANNZ as a matter of course, as part of a wider commitment to building up RS&T capability. The potential in terms of research and science outcomes from a properly wired and (socially) networked science and technology community has yet to be fully tapped.

Will the “Jobs Summit” Deliver?

Almost everybody with half a clue accepts that another round of economic reform is required to address the challenges ahead. But the National government’s “100 days of (in)action” will soon look like an opportunity lost unless John Key can execute rapidly on some good ideas following next month’s “job summit”.

In case you hadn’t noticed, the perfect storm is gathering. Melting commodity prices, a tidal wave of leveraged debt plus cooling consumer spending has all but evaporated economic growth. The rainy day has arrived. The good news is that previous governments have been fiscally responsible by putting some of their pocket money in the piggy bank. The bad news is that they gave up on attempting to diversify the economy away from logs and animal protein, despite all the advice to do so.

Whatever happens, the prime ministerial “jobs summit” planned for next month will not be a panacea. However it is better than doing nothing, which is what the government appears to have been doing since the election in early November last year. A quick flick through government Minister’s press releases reveals that almost no new ideas or economic strategies have been announced since the election. What are they waiting for? Management theory suggests that business turnarounds succeed best when there are early wins and momentum for change is built up rapidly. Economic turnarounds are surely subject to the same laws of physics. So far the signs are not very promising

The “jobs summit” needs to be rebranded more broadly as a societal forum because it is not just about jobs or even money any more. It’s about dealing with a paradigmatic shift in how business, government and society operate within economies. If the government don’t understand this, we have a real problem. That’s why it troubles me that the forum has been proposed by a former investment banker and will be chaired by a stock exchange CEO. Aren’t these just the kind of people who got us into this mess in the first place?

Boardroom Boo-boos Beggar Belief

Questions being raised over the standards of corporate governance in Australia are a timely warning to boards and CEOs on this side of the Tasman.

The shock departure of ex-All Black and Kiwi Rhodes Scholar David Kirk from Fairfax demonstrated how far the rumblings of discontent in Australia about executive and boardroom performance have spread. With commodity prices on the wane and a global recession lapping at Australia’s shores, corporate decision-making has come under more intense scrutiny. Until now shareholders have enjoyed booming profits and were happy to go along with board decisions on strategy and governance. Only now are they being awakened from their stupor.

David Kirk may simply be a scapegoat for an industry struggling to come to terms with the proliferation of web based media services that have nibbled away at a previously dominant market position. But there are probably more fireworks to come. Outspoken Telstra CEO Sol Trujillo might have a blowtorch turned on him after his antics in Canberra estranged the new government and resulted in Telstra being excluded recently from bidding in Australia’s broadband network lolly scramble. Colourful Qantas board member and recently retired CEO Geoff Dixon might also be in the gun having presided over an alleged collusion scam with other airlines, the costs of which have yet to appear on the books.

Episodes like these raise serious questions about accountability and shoot dead the concept of sacred cows when it comes to board appointed management. In New Zealand we only need to look as far as our largest exporter. Fonterra chair Henry van der Heyden in a recent radio interview calmly discusses shareholder value offsets and the non-impact of San Lu on the company’s overall global strategy. No mention of the enormous human cost due to poor management practices inherent within China’s milk supply chain. For $4 million per annum in salary, you’d think their CEO would have taken a more active interest in how quality control and risk would be handled in their China venture.

Opening Fonterra’s share register to the public would be one step towards greater accountability and it would allow the wider public to participate directly in one of our few truly global entities. Fonterra’s farmer shareholders seem unlikely to sanction for change however, even though their conflict of interest as both suppliers and beneficiaries smells rather like a fresh cowpat. In that kind of perverse culture, it is unsurprising that the company has been all but silent on the fallout in China.

2008 Round-Up and Festive Cheer

I’m pleased to report that (in stark contrast to 2007) this year was filled with achievements and a reaffirmed sense that our ideas on knowledge sharing and community building have even more relevance than ever before. This year also saw some big changes on the political landscape and darkening clouds of recession wrought by the purveyors of greed who suddenly found the debt taps had been turned off.

On a more positive note, with the mainstream embracing cloud computing and social media, there was mounting evidence of a paradigmatic shift towards conceptualising the Internet as an all encompassing virtual operating system. The hope is that creative digital enterprises that generate real value will survive beyond the nuclear winter.

Teaming up with some talented guys to form domain industry technology services provider ideegeo was certainly the highlight of the year and the fulfilment of a personal ambition of mine. The new company is an umbrella for a number of interesting spinoff projects, the first of which is iWantMyName our global domain registrar site. Strategising how we use this venture to leverage the aforementioned paradigm shift will occupy much of my time in 2009.

I was also invited to join the Unlimited Potential committee and was consequently able to put my organisational skills to good use helping another talented team to bring several key projects to fruition. UP is Wellington’s leading provider of live networking events to the technology community. I obtained a huge amount of satisfaction from project managing our wonderfully successful final event for the year – Wellington to the World and establishing a template for future advances.

But despite being rich with all this enthusiastic talent, New Zealand continues to suffer from being somewhat removed from the global epicentres of technology investment. Sometimes we are so busy even that we forget to chat to our neighbours and colleagues across the fence. We hope UP events in 2009 will continue to build a sense of community in the technology sector and catalyse new connections and creativity. We hope too that the change in government will result in the development of a truly inspirational national blueprint for innovation that retains incentives for research and development.

Most importantly, 2008 has been a year for many new friendships as a result of participating in the business and being actively engaged in community events and even social media channels like Twitter. Best wishes to all readers and their families. Keep safe and be well over the festive season.

A Shaping Strategy for Technology Innovation

Instead of retrenching, businesses are now being encouraged to use “shaping strategies” to navigate their way forward through uncertainty, so why couldn’t we apply this approach in the broader economy?

I’ve discussed at length the need for a unified national strategic blueprint for research, science and technology innovation. In difficult economic times this is more important than ever, because a ship without a rudder goes around and around in ever decreasing circles. But during an economic downturn is the perfect time to build capability in preparation for the next up cycle. This applies as much to a national economy as it does to  a small business. So we need to look at how we formulate innovation strategy both within our technology ventures and as a nation.

Shaping strategies eschew Darwinian styled adaptation to rapidly changing environments in favour of a vision that inverts the traditional risk/reward pyramid. Shaping strategists argue that by defining the market and offering a compelling case for investment, companies can leverage extraordinary returns.  For example in the confusing world of carbon trading and taxation of emissions, traditional polluters such as energy providers are now investing in disruptive clean technologies as a new source of revenue. The entrepreneurs who saw the change coming and established solar and wind energy technology ventures five to ten years ago are now reaping the rewards.

Shaping strategies are exemplified by involving large and diverse ecosystems of participants but within which profitable niches are established. So in the same way that Apple and Microsoft defined desktop computing, Google is now embarked upon a strategy to reshape how consumers perceive enterprise software. And although not every business has the resources to shape the market, there is lots of space to occupy the various niches that emerge within the new paradigm. For example at ideegeo we are carving out a space through which we can utilise our expertise in domain related technologies to support the transformation from proprietary software to hosted services.

So could we use this model to address strategic deficiencies in our own economy? I say yes, but it calls for a grand vision that previous governments never quite delivered on. A national shaping strategy that includes addressing infrastructure shortcomings whilst simultaneously raising research, science and technology output would create many new niches for businesses and individuals to occupy. Unfortunately politicians and civil servant bureaucrats are somewhat risk averse and therein lies the problem.

Did Govt. Squander Economic Transformation Opportunity?

Prime Minister Helen Clark has often called for New Zealanders to “back themselves” in business with the same enthusiasm that we support our sports teams. But after nine years in charge, Labour seem to have run out of ideas on the economic development front.

To be fair, I agree with the points made by Infometrics economist Chris Worthington in this weekend’s DomPost. Dr Cullen’s boring but fiscally responsible twin planks of repaying government debt and instigating a universal superannuation fund has put the economy in a strong position to weather the global economic storm and cope with future demands on resources from an ageing populace. On the downside, the oft quoted aspirational goals, regarding climbing the OECD ladder, will not be met anytime soon. Equilbrium is the best we can hope for.

I suppose a mediocre economic performance and low growth is better than a meltdown. But our greatest failure has been an inability to put capital to work more productively. There is no shortage of ideas in New Zealand on how to leverage innovation. However we are simply not good enough at attracting capital and executing on those ideas. Even addressing basic infrastructural issues such as broadband and roading seems about as easy as wading through treacle – yet almost everyone agrees that these are urgent issues. We can’t afford to wait until near the end of each election cycle before committing to such projects.

The Labour government had a burst of enthusiasm in 2001 when it backed the Knowledge Wave Conference. A lot of good ideas sprung out of this event and there was initially a great deal of goodwill generated amongst business movers and shakers. The Growth and Innovation Advisory Board (GIAB) was established shortly afterwards with an impressive looking group of influential business people involved. But nary a word has been heard since. The last press release from GIAB itself was in 2005 and a number of promising initiatives such as the ICT Taskforce have been quietly subsumed as attention drifted once again back to the primary sector as our economic saviour.

Lately independent thinktanks and commentators have been attempting to fill the void left by the lack of government leadership. But there is not a coordinated effort. Auckland seems to benefit increasingly from government largesse in terms of technology and innovation programmes at the expense of other regions. Hence the incoming government needs to think seriously about developing an equitable national innovation blueprint that will drive progress on these issues.

So why didn’t Labour propose a Fast Forward styled initiative for the ICT sector for example? Aspirational goals are fine, but if we are to overcome the disadvantages of geographic distance from capital and consumer markets and an over-reliance on tourism and primary exports, we need some radical solutions. We also need the commitment to back ourselves, as the PM often states. Half measures and programmes that only nibble at the edges of the problem simply don’t cut it.

Yes there are competing calls on government budget; but how are we to pay for improving health, education and superannuation in the future if we cannot earn a crust in the world and remain competitive? Now, I don’t think Labour entirely squandered the opportunity during their tenure, but they failed to generate and support a really powerful and vibrant leadership vision for how innovation might strongly underpin economic growth.

The scary part is that the blue squad seem to have even less of a clue on how to go about it. Certainly the prospect of having living fossils like Williamson, English and Brownlee sitting around the Cabinet table is not an appealing one in terms of ideation. Other small nations like Singapore, Malaysia, Ireland and Finland have backed themselves with investment and forward thinking public initiatives on innovation. Why can’t we?

Nats Deploy Smoke and Mirrors on RS&T Policy

John Key’s recent announcement that the hard won R&D tax credit will be wiped out under a National government demonstrates a deep lack of understanding by the party regarding the role of the State in stimulating innovation and encouraging improvements in terms of global competitiveness.

Oddly, only two weeks previous they were proposing only a reduction in the tax credit from 15% to 10%. Now they want to drop it altogether, as well as kill Labour’s Fast Forward programme. The supposed savings would then be applied to pastoral greehouse gas research and primary sector and food research. Those are precisely the areas Fast Forward was targetting already, which means their policy results in a rather poorly disguised net loss of funding available to research, science and technology.

And if you think that government funded innovation sounds oxy-moronic, I agree. The agencies that fund and support innovation and economic development are (ironically) amongst the most bureaucratic and tunnel-visioned in New Zealand – and to their credit National have clearly expressed a desire to work on improving that situation. After all, there is a core of good people working within those organisations and a bunch of passionate scientists who really do want to make a difference, but whom are sometimes stymied by silly rules, mountains of paperwork and funding inconsistencies.

And there certainly remains a role for State intervention in economic development because markets do not always resolve economic short-comings in an equitable fashion. In fact, other small, agrarian nations have surged ahead in OECD rankings and in global competitiveness partly through the wise use of state directed programmes, including tax incentives. The Nats would be well advised to get over their pathological revulsion towards government sector and instead open their minds to some fresh ideas.

Of additional concern is the fact that the National Party’s economic development spokesperson Dr Richard Worth has been notably silent on exactly what strategies the blue team have in mind to forge New Zealand into “an innovative, export-led and high wage economy”. In fact Dr Worth’s last press release about anything at all was almost a year ago. This illustrates how much of a cult of personality that National has now become. That’s a problem because of Key’s background. He made his fortune trading in financial futures and equities, not through being entrepreneurial and actually building something worthwhile. In fact Key and his ilk are precisely the reason why the global economy is in serious poo right now.

Next week: Did Labour Govt. Squander Economic Transformation Opportunity?

Developing a National Innovation Blueprint

Corporates such as Intel and Cisco naturally want to promote us becoming more e-enabled because there’s a buck in it for them. But large multinationals are the natural born enemy of innovation, when you think about patent litigation costs and the detrimental effects of technology cartels. So I take it with a grain of salt when I hear that they have been filling conference halls on the topic of innovation. 

Notwithstanding my cynicism, the idea of a national innovation blueprint is a good one. Improving broadband infrastructure would help, but even if we could open an electronic super-highway to the world tomorrow, it’s not a panacea on its own. The primary choke on opening up the commercialisation of technology in New Zealand is lack of capital, not lack of ideas or lack of broadband. There’s plenty of evidence to suggest that geographical proximity has a lot to do with investment decisions in the tech sector and for that we suffer. Hence the plea for high growth ventures to get offshore quickly.

Kiwis also hate divesting control and this is an additional barrier to growth. In fact we’ve already had this debate amongst the founders of our new venture as we begin to develop a product suite with global reach. The antidote is better education, more mentorship and good role modelling by other entrepreneurs who made the leap and succeeded without selling their souls. You can build a great business whilst still enjoying the lifestyle New Zealand has to offer.

Lastly, the vast majority of businesses will not receive any venture funding and may never grow beyond 5 or 10 employees. Yet, they pay tax regularly and put bread on the table of families. There is no certainly no shame in this. Perhaps one focus of a national innovation blueprint is that we need to better identify the really hot opportunities from amongst those hard-working small businesses and provide intensive practical support to build their value proposition and connect to the real world out there.