Local Tech Rejected for Auckland Transport Solution

Infotech are reporting that a French firm has been identified as “preferred provider” for an integrated smart card solution across the Auckland region. If NZX listed local company Infratil misses out, it underlines the continuing struggle faced by local technology firms to secure major publicly funded contracts.

The Auckland Regional Transport Authority (ARTA) has been assessing tender responses for a much needed smartcard solution that would provide considerable relief for beleagured commuters in the City of Sails. But ARTA appears to have already flagged Thales as the most likely candidate in the project, which is reportedly valued at up to $100 million. At a time when everyone is concerned about preserving jobs, you would think that local contractors would receive favourable consideration. But – as in the past – local component is not a criteria for assessing public spending.

The stakes are high for the companies concerned. Wellington is considering extending to a region-wide solution and Christchurch is looking for a system that is compatible with whatever technology Auckland settles upon. The New Zealand implementations will also be excellent business case studies to support future export sales.

So perhaps the local technology is inferior? Not so. Last year Infratil, in a joint venture with ANZ bank, developed and launched the Snapper smartcard on its bus network across the Wellington region. Apart from some minor teething problems at the outset, the product has proven a success amongst Wellington’s commuters and usage continues to grow. The swipe cards can be recharged periodically and also used for small purchases at convenience store outlets.

Perhaps the chief criticism of Infratil’s solution involves concerns about monopolistic practices, because only Infratil buses currently have the Snapper technology installed. However that argument seems like a moot point given that ARTA have complete control over the scope of the solution for Auckland. Infratil will also draw upon the experience of it’s Australian project partner, infrastructure giant EDI Downer. So there is little doubt about the vendor’s ability to stay the course. Having eliminated the usual arguments – what is it that stops NZ public agencies from supporting local businesses? Outdated attitudes towards procurement of local technology should be confined to history.

Jobs Summit Lacked Innovation

Predictably the sketchy proposals emerging from last week’s “Jobs Summit” ranged from mildly interesting to the completely ridiculous and I’m left wondering how many will actually come to pass. But the ideas fest, hosted at Manukau City, was not actually about generating sensible approaches to the economic crisis, it was about putting on a display of unity and generating some positive buzz. Ironically, the business leaders at the conference will likely preside over hundreds of layoffs themselves in the coming months.

I like that John Key is an ideas man and is prepared to entertain novel concepts. But his sidekick Bill English made it very clear going into the summit that the state of the nation’s finances would not allow for a great deal of additional expenditure. By lowering expectations ahead of the summit he allowed the government to wiggle out of addressing any meaningful economic reform. His comments may even foreshadow some backpeddling on big ticket sacred cows like tax cuts, broadband and superannuation.

I guess my real concern is that the Jobs Summit hoopla has eclipsed the fact that economic realities have shifted so much that we really need to make a quantum leap in how we approach investing in our future as a nation. I’m not convinced that the summit properly addressed these issues. Borrowing cash to dig cable trenches and build a cycleway will simply not cut the mustard in my opinion.

Since it was elected, the government has astutely avoided making any comments about the need to invest in research, science and technology innovation. In fact the only promise they have made in this area is to kill off the R&D tax credit. They still don’t get it. The only businesses that are growing right now are precisely those that have invested in technology research and development. For example colostrum manufacturer New Image have exploded onto the Asian market. Even the horrendous balls-up in China by dairy commodity behemoth Fonterra has failed to suppress the demand for this high end, added value product.

Saving jobs in the breakfast cereal factories and assembly lines of South Auckland is important. But even more important is creating more high tech companies and developing our largely under-educated workforce. The lack of aspiration we currently demonstrate as a nation is reflected more and more in the ugly twin cultures of ethnic gangs and idiot boyracers that are furtively permeating our society and populating our streets with a generation of social rejects. What we really needed was an all encompassing social, economic and technological Innovation Summit.

Power to the Tweeple

Last week’s “blackout” protest was a lesson in how readily Internet technology can be used to disintermediate traditional sources of information and motivate a community to action. It also showed how quickly informed debate can be subsumed by a vocal minority making clever use of the very same technology.

Recently I suggested that Twitter might one day seed a political revolution. Now Twitter users in New Zealand have put that theory to test by calling for others to black out all their online profiles (and blogs) in order to raise awareness of a protest against amendments to the Copyright Act. The section 92A amendment was originally proposed to counter illegal downloads of copyrighted material and supposedly places the onus on ISPs to disconnect offenders upon accusation.

I say “supposedly” because I have yet to locate a complete rendition of the new legislation. In fact an examination of numerous “prominent” blog sites that are supporting the protest fails to reveal any links to the complete text of the amended Act. So we are taking it completely on trust regarding their interpretation of the wording of the amendment. But there was an even more disturbing aspect to the manner in which this protest was conducted.

Spreading the word about the protest through viral means such as blogs, Twitter and Facebook has turned out to be hugely successful, with global media and some prominent individuals picking up on the event. But my heart sank when I read a tweet from an over enthusiastic supporter who suggested that Twitter users should “unfollow” anyone who didn’t conform to the blackout mandate. I wonder if anyone noticed the irony?

S92A is certainly an unjust and poorly drafted piece of legislation that both impacts on personal freedoms and has facist bully-boy overtones. Yet calls for the black-listing of non-protestors shows the same level of crass indifference as demonstrated by the politicians who drafted the amendment in the first place. Join our cause or suffer the consequences? So it was with some sense of relief that I discovered that at least one popular blog site has set up a forum to allow both sides in this argument to express some viewpoints. Some informed debate, including a discussion about the experience of other countries in such matters, would be refreshing at this point. Isn’t that how intellectual communities find consensus and move forward together in an open society?

Driven to Digital Distraction

There was an interesting book published recently about the relationship between modern lifestyles and shortening attention span. I’ve been saying (and observing) for some time that over-exposure to online games and other digital technology reduces attention span and the ability to engage in reflective thought. I’ve noticed it in myself and more worryingly observed it in my kids. But can we do anything about it?

In an interview with author and researcher Maggie Jackson, Wired magazine explores the possibility that our multi-tasking lifestyles have led to an institutionalised culture of distraction that damages the ability to concentrate and think creatively. Jackson reveals that there is sound research into how brain physiology behaves in response to multiple stimuli and activity overload. Humans are evolving to the new environment, but perhaps not in a good way, she suggests.

So what happens when today’s kids, who are growing up immersed in technology from a very early age, are called upon in the future to demonstrate complex deductive thought over extended periods at exam time or in a stressful work environment? Writing, planning, conversing and being artistically creative do not deliver the same instantaneous level of gratification that scoring points in an online battle quest does, for example. Will the next generation be damaged by early over-exposure to digital technology?

In many respects, digital technology has made the world smaller and more navigable. On the other hand, rewiring our behaviour can have an isolating effect. We are constantly looking for the next hit of endorphin that comes from a new email, a fresh Tweet or another enemy to slay in our favourite virtual world. But sometimes that buzz comes at a price to our real world relationships and creative power.

The Digital Innovation Terminator

With the squashing of the R&D tax credit, the biffing of BIF and the annihilation of the Digital Development Council one could be forgiven for thinking the incoming government is auditioning for a role in the forthcoming Terminator movie. Of even more concern is a blatant lack of understanding about where the Internet is taking us, as witnessed by their trashing of the Digital Forum.

Don’t they get that distributed problem-solving by communities and networks is the way forward now? When the Minister states that the government will now consult individually with the parties concerned, what he really means is that he will open the door to the best corporate lobbyists around town. Joe public, small business and the creative sector won’t get a look see. The Digital Forum wasn’t perfect, but at least it gave voice to a wide range of users and producers of digital innovation and creative content.

The axing of the government shared network represents yet another another milestone in the government’s ideological war being waged on every last programme or initiative that had Labour’s brand on it. This leads one to the disturbing conclusion that the KAREN research network might be the next target on the chopping block. Established as a Crown entity, the network was supposed to turn a profit whilst delivering high bandwidth capability to the already under-funded research agencies and universities. But poor demand modelling and underinvestment in marketing new services left the network underutilised.

Given the already woeful levels of research, science and technology investment by government, it would be a disaster to let KAREN go. In fact the government should be fully funding its owner REANNZ as a matter of course, as part of a wider commitment to building up RS&T capability. The potential in terms of research and science outcomes from a properly wired and (socially) networked science and technology community has yet to be fully tapped.

Can Web 2.0 Save the World?

Last year Umair Haque, a Harvard University technology commentator, vented his annoyance about the fact that the new wave of Web 2.0 start-ups being funded out of Silicon Valley mostly contribute very little towards solving the world’s really big problems. I’m inclined to agree. So are New Zealand’s online ventures providing anything of real social value?

I’m not saying that simply selling stuff and making a profit is not an admirable goal in itself, because it is. Such activities generate taxes and contribute to the fabric of society in a variety of ways. But it would be great to see some more initiatives that have purely social or environmental goals, but with a sustainable business model. So I drew to Haque’s attention a New Zealand venture called Celsias.com. This is a community site that aims to “solve global warming one project at a time”. The site so far has no fewer than 126 global projects listed in which organisations or individuals commit to changing the environment for the better. Celsias also aggregates recent articles on green issues and has a discussion zone where users can initiate conversations on topics of their choosing.

Celsias looks great and makes a tangible contribution to society and probably doesn’t get the attention it fully deserves. Every workplace should have an account on their site. As Ben Milsom CEO of Nexx points out in this well considered blog article, for the most part we haven’t really progressed from simply being online consumers. After all, the sites with the most traffic in NZ are actually Web 1.0, simply replicating real life activities online such as banking and selling consumer goods. As Ferrit discovered, there is not a lot of upside left in this business model. We need more innovative online services that actually solve real problems.

Very few of the most highly trafficked websites offer true interactivity or provide an opportunity to be creative. As a nation, we are possibly not as digitally savvy as we might like to believe. However Ponoko is one site that simply shines because of the way it pools and leverages talent. Ponoko won’t save the world but it does allow its community of users an unusual creative outlet, one that has garnered global interest. It also facilitates collaboration and provides lots of advice and guidance on designing and selling. It is good to see new online business models emerging. Recently launched TribeHQ also takes a fresh approach to online knowledge sharing and, by acknowledging network effects and cluster theory, looks set to redefine white collar recruitment.

But ventures like Nexx, Celsias, Ponoko and TribeHQ can change the world, if for no other reason than that they remind us that the economic order is changing. Unfortunately there is a great deal of inertia out there. The battles with bureaucracy encountered by Nexx and other “social lending” platforms are instructive. The gatekeepers haven’t yet realised that we are in the midst of an economic, technological and social revolution. If a platform like Kiva can be allowed to facilitate micro-financing to clients in developing nations, why can’t we have a peer-to-peer lending platform in New Zealand? If we can get a project like Nexx underway perhaps it would expedite some much needed capital flowing into the technology sector too!

Got any other online ventures that have social, creative or environmental objectives? Let us know.

Will the “Jobs Summit” Deliver?

Almost everybody with half a clue accepts that another round of economic reform is required to address the challenges ahead. But the National government’s “100 days of (in)action” will soon look like an opportunity lost unless John Key can execute rapidly on some good ideas following next month’s “job summit”.

In case you hadn’t noticed, the perfect storm is gathering. Melting commodity prices, a tidal wave of leveraged debt plus cooling consumer spending has all but evaporated economic growth. The rainy day has arrived. The good news is that previous governments have been fiscally responsible by putting some of their pocket money in the piggy bank. The bad news is that they gave up on attempting to diversify the economy away from logs and animal protein, despite all the advice to do so.

Whatever happens, the prime ministerial “jobs summit” planned for next month will not be a panacea. However it is better than doing nothing, which is what the government appears to have been doing since the election in early November last year. A quick flick through government Minister’s press releases reveals that almost no new ideas or economic strategies have been announced since the election. What are they waiting for? Management theory suggests that business turnarounds succeed best when there are early wins and momentum for change is built up rapidly. Economic turnarounds are surely subject to the same laws of physics. So far the signs are not very promising

The “jobs summit” needs to be rebranded more broadly as a societal forum because it is not just about jobs or even money any more. It’s about dealing with a paradigmatic shift in how business, government and society operate within economies. If the government don’t understand this, we have a real problem. That’s why it troubles me that the forum has been proposed by a former investment banker and will be chaired by a stock exchange CEO. Aren’t these just the kind of people who got us into this mess in the first place?

ION e-Letter Jan/Feb 2009

GeniusNet is proud to host the ION e-Letter. ION is New Zealand’s leading virtual community for innovators, entrepreneurs, mentors and investors.

 EGLRevera

Making Sense of Social Media

We think 2009 will be the year of communities, so businesses need good advice when it comes to devising social media strategy. Navigating corporate blogs, twittering and online community development are rapidly becoming core activities for marketers in both small and larger businesses. But there seems to be an explosion of “social media consultants” bursting onto the scene. Who can you trust? ION member Simon Young offers advice through his company iJump and has loads of free resources available on the iJump TV site. Well worth a look.

BizChat Offers Sound Advice to SMEs

Speaking of community sites – serial entrepreneur and technology columnist/blogger Ben Kepes has launched a free online community that provides advice and knowledge sharing for New Zealand’s small and medium enterprises. Got a question about GST? Need help with your export documentation? Struggling with a curly HR problem? Chances are you can get an answer to your question on the BizChat forum from resident experts or from other forum users.

Your Shiny New Online Business

Do you have a brilliant idea for a new online business in 2009 but not sure how to get started? Get in touch with GeniusNet and we will help you formulate your idea. We’ve got access to skilled web developers, social media experts, data hosting suppliers and project management people. And if we can’t help, we will probably know someone in our network who can.

Kiwi Tech Appraises Video Evangelism

Last year’s W2W event saw local tech firms promoting themselves at a live demo session and through videos exported onto YouTube. With talks from both entrepreneurs and technology researchers, the half day event attracted media and investor interest. Organisers hope to repeat W2W again in November this year and are looking for cutting edge tech firms to audition and project partners/supporters. Presenters must be able to clearly articulate a value proposition that entails a globally scalable, NZ owned and built technology opportunity.

iPhone innovation impresses

An iPhone application that allows users to search for and register domains on the go has had thousands of downloads from Apple’s App Store. Wellington based web technology developer ideegeo Group Limited launched the iPhone app to promote its new domain registrar site iWantMyName. The iPhone tool not only differentiates the registrar in a competitive marketplace, but also demonstrates Kiwi expertise in translating e-commerce applications into a mobile setting. The company is also launching an Erlang user group because of its success in rolling out very high volume, low latency e-commerce solutions using this emerging programming language.

Real Life Networks Important Too

Virtual communities are spreading like wildfire and we are proud to say that ION was one of the earliest in NZ. But it’s important to get out from behind your PC or laptop sometimes and go meet real people. That’s how you build trust. Wellington ICT network Unlimited Potential has loads of networking events planned for 2009. If you want to promote your tech venture or a networking event through ION, please log in and post on the ION forum or let us know by reply with a comment below. Happy to help.

www.ion.net.nz

Bloggers PredICT Event ’09

Unlimited Potential is kicking off the New Year in fine style with its annual Bloggers Predict event. Bookmark Tues 27th January and start contributing your own predictions by adding some comments below.

Our picks for this year:

1. 2009 will be the year of the community exemplified by the growth of enterprise use of Web 2.0. The most successful cloud applications, blog sites and gaming venues will be those that cultivate an active community of interest around their services. “The network creates the value”. The same applies to real life communities such as UP!

2. Twitter will blossom as an important mainstream social media application provided it addresses capacity constraints, manages spam and adopts a business model that does not disenfranchise users. Likely to receive an attractive takeover offer, but may choose not to sell initially.

3. The first generation of (real) semantic web applications will emerge in 2009 in response to user needs to organise ever increasing amounts of web based content. Applying semantic search to real business problems will be the focus for developers and investors.

4. Plunging commodity prices and declining consumption will hurt investment in recycling and other clean technologies and will shift the media debate away from green issues. Creation of web-based problem solving technologies around water conservation and energy management will leap to the fore however.

5. Gesture driven multi-touch interfaces such as Fingertapps (that we featured at W2W) will be adopted increasingly in a variety of electronic consumer goods and services.

6. Our domain registrar site iWantMyName will experience huge growth on the basis of its easy functionality and through the deployment of innovative value added services during 2009.

So…post your own predictions below, register for the event and see you there on Tues 27th Jan.

Boardroom Boo-boos Beggar Belief

Questions being raised over the standards of corporate governance in Australia are a timely warning to boards and CEOs on this side of the Tasman.

The shock departure of ex-All Black and Kiwi Rhodes Scholar David Kirk from Fairfax demonstrated how far the rumblings of discontent in Australia about executive and boardroom performance have spread. With commodity prices on the wane and a global recession lapping at Australia’s shores, corporate decision-making has come under more intense scrutiny. Until now shareholders have enjoyed booming profits and were happy to go along with board decisions on strategy and governance. Only now are they being awakened from their stupor.

David Kirk may simply be a scapegoat for an industry struggling to come to terms with the proliferation of web based media services that have nibbled away at a previously dominant market position. But there are probably more fireworks to come. Outspoken Telstra CEO Sol Trujillo might have a blowtorch turned on him after his antics in Canberra estranged the new government and resulted in Telstra being excluded recently from bidding in Australia’s broadband network lolly scramble. Colourful Qantas board member and recently retired CEO Geoff Dixon might also be in the gun having presided over an alleged collusion scam with other airlines, the costs of which have yet to appear on the books.

Episodes like these raise serious questions about accountability and shoot dead the concept of sacred cows when it comes to board appointed management. In New Zealand we only need to look as far as our largest exporter. Fonterra chair Henry van der Heyden in a recent radio interview calmly discusses shareholder value offsets and the non-impact of San Lu on the company’s overall global strategy. No mention of the enormous human cost due to poor management practices inherent within China’s milk supply chain. For $4 million per annum in salary, you’d think their CEO would have taken a more active interest in how quality control and risk would be handled in their China venture.

Opening Fonterra’s share register to the public would be one step towards greater accountability and it would allow the wider public to participate directly in one of our few truly global entities. Fonterra’s farmer shareholders seem unlikely to sanction for change however, even though their conflict of interest as both suppliers and beneficiaries smells rather like a fresh cowpat. In that kind of perverse culture, it is unsurprising that the company has been all but silent on the fallout in China.